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TERMS AND CONDITIONS OF USE

Last Updated: August 2026

 

By accessing, browsing, or using this website (the “Site”), you agree to be bound by these Terms and Conditions of Use (“Terms”), all applicable laws and regulations, and acknowledge that you are responsible for compliance with all applicable local, state, and federal laws. If you do not agree to these Terms, you must not use this Site.

 

We reserve the right to update or revise these Terms at any time, with or without notice. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

 

1. Disclaimer & No Doctor-Patient Relationship

 

The materials on this Site are provided for general informational purposes only and do not constitute professional medical or optometric advice. Accessing, viewing, or submitting information through this Site or contacting Eyes on Queen Creek does not create a doctor-patient relationship. A formal doctor-patient relationship is established only upon an in-person consultation and examination with our eye care professionals.

 

2. Privacy Policy

 

We maintain a Privacy Policy governing the collection, use, and protection of personal information. By using this Site, you acknowledge and agree to the practices described in our Privacy Policy. You are encouraged to review the Privacy Policy before submitting any personal information through this Site or through communications with us.

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3. Consent to Be Contacted

 

By submitting your information through this Site or by contacting us via phone, text message, email, social media, or any other method, you acknowledge that you are requesting information regarding our eye care, optometry, and vision services.You expressly consent to be contacted through the following methods:

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•Telephone calls (manual or automated)

•Email

•SMS/text messages

•Direct mail

 

This consent applies even if your phone number is listed on a federal or state Do-Not-Call registry, to the extent permitted by applicable law.

 

4. Opt-Out of Communications

 

You may withdraw your consent at any time by notifying us via phone or email, or by replying STOP to any SMS message. Opting out may limit our ability to provide timely updates regarding appointment reminders, frame/contact lens order updates, or critical patient alerts.

 

5. SMS Terms & Conditions

 

•SMS Consent Communication: Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

 

•Types of SMS Communications: If you have consented to receive text messages, you may receive messages related to:oAppointment scheduling, confirmations, and remindersoOrder updates for prescription glasses, frames, or contact lensesoInvoicing, copays, and billing inquiries

 

•Message Frequency: Message frequency may vary depending on active appointment schedules and order status (e.g., up to 5 SMS messages per appointment or order window).

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•Potential Fees for SMS Messaging: Standard message and data rates may apply depending on your mobile carrier's plan.

 

•Opt-In Method: You may opt in to receive SMS messages digitally (via website contact forms or online appointment requests) or verbally (during a phone call or office visit).

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•Opt-Out Method: You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive.

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•Help: For assistance, reply HELP to any text message or contact us directly through our support channels.

 

Standard Messaging Disclosures:

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•Message and data rates may apply.

•You can opt out at any time by texting STOP.

•For assistance, text HELP.

•Message frequency may vary.

 

6. Restrictions on Use

 

This Site may be used only for lawful, informational, and operational purposes. You agree not to:•Use the Site for any unauthorized commercial purpose.•Copy, reproduce, frame, mirror, or co-brand any portion of the Site.•Use any name, logo, trademarks, or proprietary materials without written authorization.

 

7. Proprietary Rights

 

All content on this Site—including text, graphics, logos, layout, and design—is protected by applicable copyright and intellectual property laws. Content may be viewed or printed for personal, non-commercial use only. Any other use requires prior written consent from Eyes on Queen Creek.

 

8. Accuracy of Materials

 

The materials appearing on this Site could include technical, typographical, or photographic errors. Eyes on Queen Creek does not warrant that any of the materials on its website are accurate, complete, or current. We may make changes to the materials contained on our website at any time without notice.

 

9. Disclaimer

 

This Site and its content are provided “as is” without warranties of any kind, express or implied. Eyes on Queen Creek disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

 

10. Limitation of Liability

 

Eyes on Queen Creek shall not be liable for any damages arising out of the use or inability to use this Site or our services, including but not limited to communication errors, scheduling delays, or service interruption.

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11. Contact Information

 

For questions regarding these Terms, please contact us via our contact channels:


•🌐 Website: https://www.eyesonqueencreek.com/
•📞 Phone: 480-847-1015
•📧 Email: info@eyesonqueencreek.com

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PRIVACY POLICY

 

At Eyes on Queen Creek, we understand how important your privacy is—and we take it seriously. Whether you are a patient, family member, or website visitor, we are fully committed to protecting the personal information you share with us.

1. Information We Collect

We collect information you voluntarily provide when completing our website contact form, requesting an appointment, or inquiring about our eye care services.

This information may include:

  • Full Name

  • Contact details (Email Address, Phone Number, Physical Address)

  • Appointment preferences and general vision inquiries

  • Preferred contact method

We do not collect sensitive medical records, protected health information (PHI), or financial account numbers through our public website contact forms.

2. Text Messaging & Mobile Consent

  • No Sharing with Third Parties: Text message opt-in data and mobile consent will NOT be shared with third parties or affiliates for marketing/promotional purposes under any circumstances.

  • Opt-Out: If you wish to stop receiving text communications, reply STOP to any message at any time.

  • Protection of Data: Mobile phone numbers collected for operational SMS notifications (such as appointment reminders) are kept strictly confidential within our practice.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to inquiries regarding eye exams, insurance plans, referrals, and other optometry services.

  • Schedule appointments and send automated appointment reminders.

  • Provide updates regarding contact lens orders.

  • Issue statements, billing updates, and payment confirmations.

Calls with our office or patient coordination team may be monitored or recorded for quality control, compliance, and training purposes.

4. Cookies & Analytics

Our website may use cookies or basic web analytics tools to improve navigation, remember user preferences, and optimize user experience. You can disable cookies through your browser settings without affecting your ability to use our website contact form.

5. Outside Parties

We do not sell, trade, or rent your personal information to outside parties. Information is only shared with essential service infrastructure providers (such as secure patient management systems or billing processors) strictly as necessary to provide requested eye care services.

6. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

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