PRIVACY POLICY

 

At Eyes on Queen Creek, we understand how important your privacy is—and we take it seriously. Whether you are a patient, family member, or website visitor, we are fully committed to protecting the personal information you share with us.

 

1. Information We Collect

We collect information you voluntarily provide when you are  inquiring about our eye care services.This information may include:

• Full Name

• Contact details (Email Address, Phone Number, Physical Address)

• Preferred contact method

• Insurance information

 

We do not collect sensitive medical records, protected health information (PHI), or financial account numbers through our public website.

 

2. Text Messaging & Mobile Consent

• No Sharing with Third Parties: Text message opt-in data and mobile consent will NOT be shared with third parties or affiliates for marketing/promotional purposes under any circumstances.

• Opt-Out: If you wish to stop receiving text communications, reply STOP to any message at any time.

• Protection of Data: Mobile phone numbers collected for operational SMS notifications (such as appointment reminders) are kept strictly confidential within our practice.

 

3. How We Use Your Information

We use the information you provide solely to:

• Respond to inquiries regarding eye exams, insurance plans, referrals, and other optometry services.

• Provide updates regarding contact lens orders.

• Issue statements, billing updates, and payment confirmations.
   

Calls with our office or patient coordination team may be monitored or recorded for quality control, compliance, and training purposes.

 

4. Cookies & Analytics

Our website may use cookies or basic web analytics tools to improve navigation, remember user preferences, and optimize user experience. You can disable cookies through your browser settings without affecting your ability to use our website contact form.

 

5. Outside Parties

We do not sell, trade, or rent your personal information to outside parties. Information is only shared with essential service infrastructure providers (such as secure patient management systems or billing processors) strictly as necessary to provide requested eye care services.

​

6. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

🌐 Website: https://www.eyesonqueencreek.com/

📞 Phone: 623-274-2720

📧 Email: info@eyesonqueencreek.com